The role of the general service representative, or GSR, is essential to the purpose of general service. Bill W. wrote in Concept I of The Twelve Concepts for World Service:

"The A.A. groups today hold ultimate responsibility and final authority for our world services."

The role of the GSR is essential to ensuring that groups can fulfill that responsibility. Only when a GSR keeps the group informed and communicates the group conscience can the Conference truly act for A.A. as a whole. This communication is a two-way street, making the GSR responsible not only for bringing forward the group’s voice, but for taking back to the group Conference actions that affect the Fellowship’s unity, health and growth.

© A.A. Service Manual. AA World Services, Inc. Reprinted with permission.

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